Sakeenly is not an emergency service. If you or someone else is in immediate danger, contact your local emergency number or go to your nearest emergency department. What to do right now.

Therapy access

The hardest part is finding someone. Start there.

Sakeenly matches you to a licensed therapist who works in your language and your timezone — and gives you sessions you can move without losing them.

Twelve minutes, no account required to start. You see the matches before you pay anything.

  • 12-minute intake
  • Arabic, English, French
  • Move a session to 4 hours out
Sakeenly match results, illustrative product mockup A results panel headed "Your matches" showing three matched practitioners described by specialism rather than by name — anxiety, burnout and work stress; grief, family and intergenerational conflict; and identity, migration and belonging — each with the languages they practise in and two genuinely open appointment slots. Your matches Intake complete · 12 min Anxiety, burnout, work stress Licensed psychotherapist · CBT and ACT · 9 yrs Arabic · English Evenings OPEN SLOTS Tue 18:30 Thu 09:00 Grief, family and intergenerational conflict Clinical psychologist · systemic practice · 14 yrs Arabic (Levantine) · French Early mornings OPEN SLOTS Wed 07:30 Fri 08:00 Identity, migration and belonging Licensed counsellor · psychodynamic · 6 yrs English · Arabic (Gulf) Weekends OPEN SLOTS Sat 11:00 Sun 16:00 Slots shown are live. Nothing is charged until you book. Book a first session

Illustrative interface. Specialisms shown instead of names — real matches are shown to you privately, after intake.

The problem

Finding a therapist is a research project, handed to someone with no capacity for research projects.

The search is the part that defeats people. Not the therapy, not the money, not the courage — the search. Most people who decide to get help never get as far as a first session.

  • Directories list names, not fit

    Hundreds of profiles, all written to sound alike. Nothing in them tells you whether this person will understand the thing you actually came to say.

  • Waitlists are measured in months

    You send five enquiries. Two reply. Both are full until spring. By then the moment you were ready has closed over.

  • Your first language is treated as a filter checkbox

    Outside a handful of Western cities, finding a therapist who works in your language — and understands your family — is close to impossible. Grief does not translate well on the second attempt.

  • One missed week ends it

    Cancellation policies punish exactly the weeks that made therapy necessary. People forfeit a session, feel foolish, and quietly stop going.

A directory of hundreds of profiles compared with three matched practitioners On the left, a long list of four hundred and twelve near-identical greyed-out profiles fading off the bottom of the panel, labelled "no way to tell fit". On the right, three solid cards with a confirmed fit marker and an open appointment slot on each, labelled "three matches with real availability". A twelve-minute intake sits between them. A DIRECTORY 412 profiles page 1 of 21 no way to tell fit Average outcome: the tab stays open for weeks. 12 min SAKEENLY Tue 18:30 Wed 07:30 Sat 11:00 Three matches with real availability Filtered by language and context first.
A directory optimises for coverage. Sakeenly optimises for the next step — three people who fit and who can actually see you.

How matching works

Twelve minutes in. Three real options out.

No account, no card, no scrolling. The intake asks the things that actually determine fit, then puts you in front of people who have the hours free.

The Sakeenly matching sequence, from intake to a booked session Step one: a twelve-minute intake covering language and dialect, faith and family context, what you have tried before, and what you want to change — no account needed. Step two: three matched practitioners are returned, filtered by language and context, each shown with genuinely open slots. Step three: you pick a slot and the session is booked, and it can be moved up to four hours beforehand without forfeit. Below, a timeline marks intake on day zero, matches within minutes, and a first session at a time you chose. STEP 1 Twelve-minute intake Language and dialect. Faith and family context. What you have tried. What you are trying to change. STEP 2 Three matched therapists Licensed, verified, and holding hours you can actually take. Not a list of everyone within 40 kilometres. STEP 3 A session, and a way out of it Pick a slot and it is held. If the week turns, move it up to four hours before, without forfeit. Day 0 — you start the intake Minutes later — matches returned A first session at a time you chose
The whole point of the sequence is that you never have to hold a shortlist in your head. Diagram is illustrative; the intake itself is plain-language and can be paused.
  1. Step 1

    Tell us what actually matters

    Language and dialect, faith context if it is relevant to you, what you have already tried, and what you would like to be different. No diagnostic questionnaires, no scores.

    About 12 minutes. You can stop and come back — nothing is stored to an account until you make one.

  2. Step 2

    Meet three, not four hundred

    We return three licensed practitioners whose language, specialism and open hours all clear at once. If none of the three feel right, say so and we re-match — it costs you nothing.

    Every practitioner is licence-verified before they appear. We show credentials, modality and years in practice.

  3. Step 3

    Book, and keep the option to move

    Choose a slot from what is genuinely free. Sessions run 50 minutes. A session can be moved up to four hours before it starts without losing it.

    Pay per session, or move to a monthly plan once you know the rhythm you want.

The reschedule policy

Sessions that survive a hard week.

Most cancellation policies are written for the provider's calendar. Ours is written around a simple observation: the weeks you most need therapy are the weeks you can least plan. A four-hour window is long enough to protect a therapist's day and short enough to be genuinely useful at 3pm on a Tuesday that fell apart.

  • Move to any other open slot with that therapist, or hold the credit.
  • No forfeit, no fee, no explanation required.
  • Inside four hours the session is charged — that part is the therapist's time, and it is already gone.
The four-hour reschedule window A timeline of a single day. From the moment a session is booked until four hours before it starts, the session can be moved to another slot at no cost. That window is shaded. Inside the final four hours the session is charged, because the therapist's time is already committed. ONE DAY Move it freely Session is charged 08:00 — booked 15:00 19:00 — session the last four hours moved to another open slot, not lost
Sakeenly is built to keep people in therapy, not to bill them for a bad week.

What you get

Built around the parts people actually get stuck on.

Language and cultural context are first-class filters here, not an afterthought checkbox at the bottom of a form.

A twelve-minute intake

Short enough to finish on a bad day. No account required to start, and nothing to pay before you see who you have been matched with.

Three matches, with real slots

Every therapist shown to you has open hours in your timezone. If none of the three fit, tell us why and we re-match at no cost.

Arabic, English and French

Filtered by dialect fluency, not just by language name — Levantine, Gulf, Egyptian and Maghrebi practice are recorded separately, because they are not interchangeable.

Reschedule to four hours out

Move a session up to four hours before it starts and keep it. No fee, no forfeit, no explanation asked for.

Notes only you two can see

Write between sessions — the thought you had on the bus, the thing you did not say. Visible to you and your therapist, and to nobody else at Sakeenly.

Seats your employer can buy

Employer-sponsored seats at a negotiated rate for distributed teams — same matching, same languages. Your employer sees usage in aggregate and never sees who you saw or what you said.

Pricing

Per session, at the tier you pick.

Fifty-minute sessions. Prices vary by practitioner tier — years in practice, specialism and supervision load — and you always see the price before you book.

Sliding scale

Funded place

$20per 50-minute session, from

For people for whom the standard rate is the reason therapy does not happen. Applications are short and are not means-tested by document.

  • Same matching, same practitioners
  • Funded from full-price sessions, not from a grant that can end
  • Not visible to your therapist as a different rate
Ask about a place

Places are limited by how many full-price sessions ran that month. We will tell you the wait honestly rather than hold you in a queue.

For employers

Sponsored seats

Negotiatedper seat, per year

For distributed teams whose benefit provider only works in one language and one timezone. Priced against seats used, not seats bought.

  • Aggregate usage reporting only — never names, never notes
  • Staff can continue privately if they leave
  • Same practitioner pool, same languages
Talk to us

We will quote against your headcount and the languages your team actually speaks, not a per-head list price.

Where the sliding scale comes from

A fixed share of every full-price session goes into a pool that funds reduced-rate places. It is not charity attached to a marketing budget and it is not a grant that expires — it scales with the business, and it shrinks if we do. Therapists are paid their full rate on a funded session either way.

How session prices and the sliding-scale pool relate A price bar running from twenty dollars to ninety-five dollars per fifty-minute session. The left segment is the sliding-scale band starting at twenty dollars; the middle and right segments are standard and senior practitioner tiers between fifty-five and ninety-five dollars. An arrow shows that a fixed share of every full-price session funds the sliding-scale band. PER 50-MINUTE SESSION $20 – $40 $55 – $75 $85 – $95 Sliding scale Standard tier Senior tier a fixed share of every full-price session Therapists are paid in full on funded sessions.

What we measure

We would rather show you the scoreboard than a testimonial.

Sakeenly has not launched. We have no client outcomes to quote and we are not going to invent any. These are the three numbers we will publish once there is a real cohort behind them — and they are the numbers we are building the product to move.

Measure 01

Median days from intake to first session

The single number that says whether the search problem is solved. If it creeps up, the matching is not working and no amount of design language will hide it.

Measure 02

Share of clients still in therapy at week twelve

Retention is not a proxy for improvement and we will not present it as one. It tells us whether the practical things — cost, timing, reschedules, language — are getting in the way.

Measure 03

Languages and dialects actually practised

Not languages listed on a profile — languages a session ran in last month. It is the difference between a claim and a capability.

Where we actually are. Sakeenly is pre-launch. We are verifying practitioner licences, building the intake, and opening a founding cohort in Arabic and English first, with French to follow. Nothing on this page describes results we have achieved — where a number appears it is a price, a policy or a commitment, and it is labelled as such.

We are not promising to fix anyone. We are promising to remove the four or five practical obstacles that stop people ever sitting down with someone who could help.

Sakeenly — operating principle
Every practitioner on Sakeenly
Licence-verified
Session notes and messages
You and your therapist only
To see your matches
No account, no card
Founding cohort
Opening in Arabic and English

Safety

If this is an emergency, please do not wait for us.

Sakeenly schedules therapy. It is not a crisis line, it is not monitored around the clock, and a message sent here may not be read for hours. That is an honest limitation of what we are, and it is why crisis routing sits on every screen of the product rather than in a policy page.

Every page of Sakeenly — including the intake, the match results and the session room — carries a visible route to local emergency services for the country you are in. It is never behind a menu.

What to do right now

If you are in immediate danger, or you are thinking about harming yourself or someone else, take one of these steps first:

  • Call your local emergency number — the one used for police, fire and ambulance where you are right now.
  • Go to your nearest emergency department, or ask someone to take you.
  • Contact a crisis line in your country. Numbers differ by country and we will not guess yours — search for the crisis or suicide prevention line for the country you are in, or ask the emergency operator to connect you.
  • Stay with someone — a friend, a family member, a neighbour — until you have spoken to someone trained.

Sakeenly does not provide emergency, crisis or acute psychiatric care, and it is not a substitute for medical treatment. If you are already under the care of a clinician, please contact them.

We do not diagnose

The intake is not a screening instrument and it does not produce a score, a label or a diagnosis. It exists to find you a good fit, and nothing else.

We do not promise outcomes

Therapy is not a service with a delivery date. Anyone offering you a timeline for feeling better is selling something. We can only promise access, continuity and a practitioner who is qualified.

Some things need more than we offer

If your intake suggests you need acute, in-person or specialist care, we will say so and point you towards it rather than book you a session that is not the right kind of help.

Questions

The things people ask first

What happens if none of the three matches feel right?

You tell us what was off — the language was not quite it, the approach felt wrong, the hours do not work — and we re-match. There is no charge for re-matching and no limit written into the policy. Fit is the entire product; charging you to correct our miss would be strange.

Do I need an account before I can see anything?

No. You can complete the intake and see your three matches without creating an account or entering a card. An account is only needed when you book, because a session has to belong to someone.

How is "dialect fluency" different from listing a language?

Practitioners record the varieties of Arabic they practise in — Levantine, Gulf, Egyptian, Maghrebi — rather than ticking "Arabic". A therapist may be entirely fluent and still be the wrong person to hear a particular family story in a particular register. We treat that as a matching input rather than a detail to sort out in session one.

Who can see what I write between sessions?

You and the therapist you are seeing. Notes are not used for matching, are not read by Sakeenly staff in the ordinary course of operating the service, and are not shared with an employer who is sponsoring your seat. Employers receive aggregate usage figures only.

Are the therapists actually licensed?

Yes — licence verification against the issuing body is a precondition of appearing in a match, and we re-check on renewal. We show credentials, modality and years in practice on every match, because those are the things you would want to check yourself and should not have to.

Can Sakeenly help in a crisis?

No. Sakeenly is not an emergency service and messages here are not monitored around the clock. If you are in immediate danger, contact your local emergency number or go to your nearest emergency department. There is more detail in the safety section above.

When does it open?

We are opening a founding cohort in Arabic and English first, with French practice following. If you would like a place, or you are a licensed practitioner who wants to join the panel, the contact page is the way in — we read everything ourselves at this stage.

Start with the part that stops everyone.

Twelve minutes now, three people who fit, and a first session at a time you actually chose. Nothing to pay to find out who they are.

Sakeenly is pre-launch and opening a founding cohort. Not an emergency service — if you are in immediate danger, contact your local emergency number.